Refund & Cancellation Policy
Last Updated: 20/09/25
Thank you for choosing Slidcraft products! We value your trust and want to be transparent about how refunds and cancellations are handled. Please read the policy below carefully.
Non-Refundable Products
- Our products are digital downloads, which means they are non-tangible and irrevocable.
- Once an order is confirmed and the product is delivered/downloaded, no refunds can be issued.
- Unlike physical goods, digital products cannot be “returned,” as they become part of your digital library once accessed.
Exceptions
We do understand that exceptional circumstances may occur. You may request a refund if you experience:
- Product Not Received – If you do not receive your download within 14 days of purchase, we will issue you a full refund.
If your refund request is approved, the amount will be credited back to your original method of payment within 7–10 business days.
Order Cancellation
- Orders cannot be cancelled once placed.
- However, if your product is not delivered within 14 days, please contact us at support@slidcraft.com for assistance.
Contact Us
If you have any questions about this Refund & Cancellation Policy, please reach out: